First Student recently sent out information regarding bus routes and pick-up points. This information was generated by First Student and their computerized program and not by the Superintendent's office. Should parents have issues regarding bus pick-up points, please direct your concerns to Superintendent Michael Faulk at email@example.com. Please list the bus number, school, the home address, and location of the pick-up point. The Superintendent and his staff will review every case and will inform you of the outcome as quickly as possible.